Networking Stories

When I do presentations and/or workshops on networking it’s been pointed out to me that some of the best “aha” moments or learnings that people take away come from the stories that I share.  So, I plan to to write up these stories in the hopes that they’re helpful or illustrative.

I use fictitious names when I have not asked for or not been given permission to use real names, yet the stories are real.

During the financial crisis of 2008, an acquaintance of mine (I’ll refer to him as John) worked in IT and became laid off.  I do not know for certain (no personality test was given) that John’s personality leans toward introversion, but I’d bet $100 that he is. He’d been unemployed for close to 10 months and was complaining about having applied to hundreds of openings, getting rejection letters, hearing nothing or getting some interviews but no job offers.  After many interviews and never getting the job, he explained that he was being interviewed by people 10-20 years younger than him that had no where near his experience and talents. Over time he was becoming embittered.

I asked for his resume and said I had connections in several of the local companies in my industry and would be happy to send his resume in to them.  His response was something like this: oh the networking approach, well I think that’s cheating.  In an idealized world, I see the point, and it would be nice if everyone were unbiasedly judged/evaluated on their resume.  But we’ve all seen good and bad resumes, which is one way in which recruiters judge/evaluate candidates. Recruiters and hiring managers use a variety of criteria to evaluate candidates: resume content and layout, experience, personality, references, etc.

Networking is most definitely not cheating; it’s a requirement.  I explained to John that networking isn’t cheating – I do not get him the job because I sent his resume to someone I know.  Me, sending his resume to someone I know just gets his resume lifted out of the pile and gets it a second or maybe third look.  Now the resume carries a reference an additional factor giving it more credence.  Chris Matheus or whoever sent the resume to their friend acts like a background check. Getting the resume lifted out of the pile does not get John the job – it gives him a better shot at getting an interview.  He still has to “get” the job, still has to interview (without the embittered chip on his shoulder) and interview well.

Building a network of contacts is a key element in managing your career. It needs to be nurtured, maintained and expanded.  Remember networking is a reciprocal endeavor, you must be helpful to those in your network if you are going to ask for their help.

Summary of GLSA FOCM Event

Minutes of the GLSA – FOCM Meeting of May 20, 2021

So, it finally happened, on that glorious day which shall long be remembered, these minutes will be heretofore submitted to the USA Library of Congress, the Smithsonian Institute and for reasons unknown, to the Sydney Opera House on the northside bulletin board for public postings.

On May the 20, in the year 2021 of the Gregorian calendar, it was noted that the GLSA (Global Life Sciences Alliance) and FOCM (Friends of Chris Matheus) Networking organization did hold an online (virtual) networking event. The meticulously planned event went terribly awry when but half of the positive RSVPs failed to show up.  That said, it was a resounding success for the initial such event.  A total of 21 attended.

The meeting started off with an acknowledgement that it was Global Clinical Trials Day and a toast was given to the clinical research industry for saving the world from Covid-19 and to James Lind, the Scottish doctor who initiated the first controlled randomized clinical trial on May 20, 1747 aboard a sailing ship. Dr. Lind divided twelve sailors sick with scurvy into six groups of two. They all received the same diet but, in addition, each group was given a different treatment. Only the two sailors who received citrus fruits improved and returned to work.

Chris then introduced the GLSA members to the FOCM community.  After a bit of general discussion, several polls were taken. About half of the group is reluctant to resume conference travel immediately, preferring to wait a few more months. Slightly more than half have been vaccinated or acquired immunity through catching the virus. An interesting opinion was voiced that perhaps as members of the clinical research industry, we should set the example by all being vaccinated.  I, for one and I believe I speak for many of the others have the utmost confidence that not a step was missed, not a shortcut taken in the development of the available vaccines.  Given the prioritization and urgency of vaccine development, we were able to speed up the data review process. The one thing that the sped up development lacked is longer term safety and side effect data.  However, vaccine side effects rarely (I can’t think of any) change the longer from the time of injection.

Then it was time for speed networking!  The assertion has been made by Chris that each of us in the clinical research industry are within 2 degrees of separation from each other. We had 4 different sessions.  Attendees were randomly put into different “rooms” with the assignment to each introduce themselves to the group, sharing where they’d worked the previous 10-20 years and what they’re doing now to see if they could identify who they knew in common.  Good information was exchanged and several new connections were made which can improve the management of clinical trials.

Join us next month – June 16.

Attendees:
David Holland, Cmed Research
Jon Matheus, Pancrazi Real Estate
Sheila Mahoney-Jewels, Life Science Hub
Eric Nier, Block Clinical
Lynne Becker, Power of Patients
Nadia Bracken, Medidata
Christine Ver Straate, GLSA
Mitchell Efros, Verified Clinical Trials
Cassandra Hui, HealMary
Denise McNerney, GLSA
Joe Buser, GLSA
Tom Ryan, GLSA
Kalyan Ghosh, Inference Inc
Marty Frazier, GLSA
Tanusree Bhattacharyya, Inference Inc
Zulma Varela, GLSA
Mike O’gorman, Life Science Marketplace
David Gibboni, DJGibboni Consulting
Eric Mayer, EDP Biotech
Craig Fernandes, EDP Biotech
Maria Frane, C3 Research

Selling clinical trial services

One of my sales principles is this: be wherever the users/decision makers/decision influencers of what you’re selling gather.  By “gather” I mean the conferences they attend; be they large (national) or small (regional). I have had fellow sales people tell me these small, local/regional meetings are a waste of time.
I should have put this disclaimer at the start, but it’s my website, so I’ll put it here. Disclaimer: It is acknowledged that I’m not the stereotypical salesperson.  Type A personality I am not; highly competitive I am not.  When selling services, I believe that people buy/purchase/select services and solutions from someone they know and trust;  also known as relationship selling.
So all that is to demonstrate through this short story:
I recently attended a virtual and regional conference on managing clinical supplies for clinical trials.  There were ~80 people in attendance.  I noticed one or two salespeople for manufacturing and packaging companies, none from drug supply management software companies.  At the end of the meeting, a request is made of the attendees for topics they’d like to hear about at the fall meeting. A specific request was made on the topic of managing study drug pooling by the drug management software.  The leader then asked if anyone had recommendations on who could speak to this.
Posted in the chat window was this: the name of one of the software companies followed by the names of two of that companies’ project managers. 
I trust the moral of this story is obvious.

Matheus BD Connections 2020 Person of the Year

Without a doubt the work done by the pharmaceutical, biotech, clinical research, drug development industry and the Food and Drug Administration is worthy of this distinction for 2020. What was accomplished is just short of miraculous.

The federal government (FDA) and the corporations cut no corners. I have no doubt that everything was done according to established good clinical principles. What was done was the speeding up of the regulatory processes; decreasing the workflow processing time. Turn around time on data review and decision making was the focus. The researchers and the reviewers of the data had Covid-19 treatments and vaccines at the forefront of their priorities.

The typical time for vaccine development to get approved is 4 years. The first two approved were done within 12 months!! There are several more in development.

We are now beginning to see the impact the vaccine is having in the US in terms of the decline of daily new cases. Many people have had their second dose.  The United Kingdom began vaccinating their population one week earlier than the US and you can see the impact to their daily new cases as well. This has me very encouraged. I’m hopeful that by Memorial Day, we’ll be back to dining out and meeting in person, traveling to conferences, vacations, etc.

US Daily New Cases Jan 18, 2021

 

 

 

 

 

 

 

UK Daily New Cases, Jan 18, 2021

Virtual Conference Observations

Observations on Virtual DIA 2020

2020, the year of the COVID-19/Protests/Riots/Presidential Election and the year the clinical research industry’s annual convention went virtual.

The noteworthiness of this made me think to jot down my observations.

I have been attending DIA since 1997. That year it was held in Montreal. Last year was in San Diego, which is probably the best place to have it in terms of weather.  The conference is always in the 3rd or 4th week of June.  The heat and humidity in Chicago, Philadelphia, Baltimore, and Boston has often been close to unbearable.

The biggest differences for me were:

  • I didn’t get to co-host the FOCM Networking event with my friends from Zymewire
  • I missed seeing everyone! Not seeing friends in person (this event is very much an industry reunion) and not getting to socialize with them makes it more difficult to maintain relationships
  • Seeing so few friends in the virtual exhibit hall (Thanks Adriana Grado and Amy Zastawney for taking time to meet with me). Every year I make a point to walk the entire exhibit hall to make sure I see and catch up with as many people as I can and to see what new and innovative products and services are available
  • I didn’t stay out too late (there was no virtual Transperfect party or vendor parties of any kind)
  • I didn’t drink too much.
  • I didn’t have a Fireball shot at the Barrington James exhibit.
  • I didn’t welcome any new FOCM members and hold any card ceremonies (I’ll have to re-write the card ceremony SOPs – the handshake may have to be eliminated)
  • Here it is the last day and I’m not exhausted.

As I have often told people younger and/or with less conference experience than me, at DIA – you will stay out too late and drink too much.  I point out that you HAVE to do this (it might even be in the SOP binder), because if you don’t, it wouldn’t be the tradition that it is.

A couple months ago I held a virtual FOCM Networking event with about 10 industry friends. I asked them if DIA were to be held in person, who would travel to DC for it.  The answer was no one.  Comments made were: it’s too risky, I don’t want to get on a plane, stay in a hotel, take a cab or Uber and go to a conference with 5000+ people.

We in this industry are proud of the role we’re playing and demonstrating to the world the value, the need and the method for discovering treatments for COVID-19. The need to utilize recent innovations in big data, AI, high throughput screening, lighten cumbersome regulatory hurdles will serve the world well for developing new treatments for all diseases.

 

 

The importance of Networking for Career Management



“Networking” to some people sounds more complicated than it is and may even generate feelings of discomfort.  “Networking” isn’t meeting strangers with a common interest in a noisy bar and shouting at each other, “what do you do?”  Although I’m sure many of you have experienced such an event.

To understand the role that networking plays in career management, let’s start with the evolving definition of NETWORKING. 

Investopedia describes NETWORKING as: the exchange of information and ideas among people with a common profession or special interest, usually in an informal social setting.

Dictionary.com describes NETWORKING as: a supportive system of sharing information and services among individuals and groups having a common interest.

Cambridge Dictionary describes NETWORKING as:  the process of meeting and talking to a lot of peopleesp. in order to get information that can help you

Historically, definitions of networking stressed the point was to meet people and determine how they could help you.  That self-centered approach has given way to the understanding that the purpose of networking is go create a mutually beneficial relationship.   In her book Helpful: A Guide to Life, Careers and the Art of Networking, Heather Hollick presents the purpose of networking is to be helpful – leveraging who you know and what you know to help other people be successful, and surround yourself with other people who do the same. 

My Networking Philosophy to networking is: connecting people and companies to companies and people for their mutual benefit.  It is nice to see that Business Dictionary has added: Networking is based on the question – “how can I help?” and not “what can I get?”

Why Network

In the past, even as recent as 15 to 20 years ago, networking outside one’s company (think of a large pharmaceutical company) didn’t seem necessary.  There were still plenty of people who had been at the same company for 15 – 30 years and were doing well with no thought to changing jobs.  Then mergers, acquisitions and restructuring shook the industry.  People who had been at a company for many years and who were well networked within that company suddenly were out of work and realized they had no business network outside of that company.  That is exactly what happened to me and I made sure to learn from that experience.

Lesson Learned #1: Look at your situation with a wider perspective

While in shock, worrying if I’d have to move my family and going on interviews, I learned a lesson from a chance encounter with a former colleague who was in the same boat that as I was in.  We were both flying to New Jersey for interviews and I told him I didn’t have a good feeling about the company I was interviewing with, it had no culture, and the employees didn’t seem friendly.  He suggested I look at it differently – “could you do the job for a year?” is what he asked me.  My reply was, “of course.”  He helped me realize that there was nothing wrong with taking the job, making the most of my severance, and continuing to look for a role that reflected the highest and best use of my skills. And who knows? Maybe the job would be better than I first thought. This bit of advice completely changed my attitude and I interviewed as if this was the perfect job for me.  I got the job.  It turned out to be an okay fit but I kept one job opportunity open and when they offered me the position 5 months later, I took it.

Lesson Learned #2: Use this job to get to your next one.

Your new may not be THE job that carries you through the rest of your career.  Some have called such an experience, a “mulligan” or a “do-over” job.  Through the experience you learn that you are employable and you’re more in the driver’s seat than you think.  Your goal is to find the company and culture that fits you, and where you want to invest your energy and talent.

Lesson Learned #3: Be prepared

I do not consciously recall saying to myself “I’ll never be in that situation again.”  However, a look at my behavior since then indicates that I took that to heart.  At every conference I attended, I introduced myself to the people in the booth on either side and across from me at the conference.  When I wasn’t in the booth, I walked the exhibit hall asking questions, meeting people and learning about their companies and services.  In the past 15 years, when corporate restructuring or a personal decision to be in the market for a new job, I had job offers and was working within a short period of time.

Lesson Learned #4

Networking must be an integral part of managing your career. 

Making and maintaining mutually beneficial relationships will help you get promoted, take on challenging assignments, solve and help others solve work problems and successfully address issues.

Having polled many audiences at DIA networking workshops over the past 10 years, the percentage of people who are in their current job due to networking is around 85%.  Very few people are in their current job in our industry by replying to online job postings.

Networking also helps your career by:

  • Being seen as proactive, active, resourceful, smart, and engaged
  • Bringing new experiences to your life
  • Building loyalty, trust, and dependability
  • Increasing your communication skills, influence, and patience

Now, how do you do this? 

In almost every state there is an organization to foster and support biotech and pharma companies.  NJ Bio, PA Bio, NC Biotech are examples.  Join them and find out when they have events.  LaunchBio (https://launchbio.org/) is an organization that hosts monthly events with speakers on relevant topics to the industry and are located in: Cambridge, MA; Durham, NC; Los Angeles, CA; New York, NY; San Diego, CA and San Francisco, CA. 

Now, how do you really do this?

  • When attending events, if there’s an opportunity to pre-register, do so.  This usually means you get a printed name tag.  Wear it. 
  • Put the name tag on the right side of your chest.  This makes it visible to who you meet as you shake hands.
  • Dress sharp and professional.
  • Make eye contact.
  • Smile, be positive and maintain a pleasant demeanor.
  • Be Personable – remember and use people’s names.
  • Be helpful – look for ways to offer information, to a favor, or make an introduction.
  • Be someone others WANT to connect to.
  • Ask “what are you working on?” instead of “what do you do?”
  • Be interested – ask others for their business cards (and have yours ready for them).
  • Follow up – thoughtfully and invite to connect on LinkedIn.
  • Put down your phone.

A section from Heather Hollick’s book carries this noteworthy message: Your network…stays with you from job to job and career to career.  It is entirely your creation and no one can take it away from you… build a network that becomes your tribe – the people to whom you are loyal and who, you trust, are loyal to you.



Get involved through Mentoring

Sharing with you a mentorship program I’ve gotten involved with at the University of North Carolina Wilmington.  FuseCR (Center for Clinical Research Workforce Development) is a collaborative designed to connect UNCW with the field of clinical research.  FuseCR is providing  local clinical research talent with powerful career and industry enhancing services.  One such program is MentorCR which pairs undergraduate students majoring in clinical research with experienced industry professionals in a formal, structured partnership.

My mentee is Keith Reid, https://www.linkedin.com/in/keithtreidjr/ .  Keith is a Junior in the Bachelor’s Degree in Clinical Research program.  While going to UNCW, Keith works as an Advanced EMT at New Hanover Regional Medical Center.  Like many others in the clinical research industry, Keith feels drawn to this as a career having lost both his grandfather and father to heart disease at the age of 50.

Keith and I will meet monthly or more often as needed.  Given my passion for connecting people, some of you can expect to hear from me requesting some of your time to talk with Keith on career path options and to share your experience and perspective.

The UNCW Clinical Research degree program is impressive in preparing students for entering into the clinical research industry.  Keith has already completed the following certifications:

  • Medidata Classic Rave EDC Essentials for clinical research coordinators | March 2019
  • TransCelerate Essential Documents | February 2019
  • TransCelerate IRB/IEC Responsibilities & Informed Consent | February 2019
  • TransCelerate Facilities & Equipment | November 2018
  • TransCelerate Investigator Oversight Informational Program | November 2018
  • TransCelerate Delegation & Training | October 2018
  • Medidata EDC Inspection Readiness for Clinical Sites | June 2018
  • CITI Biomedical Research Certification | 2018

For more information on UNCW FuseCR and the MentorCR program, read on or go to the links shown.

FuseCR (Center for Clinical Research Workforce Development) is a collaborative designed to ignite a new synergy between UNCW and the field of clinical research. By fusing resources and knowledge from academia and industry, FuseCR is energizing the local clinical research talent with powerful career and industry enhancing services.

https://uncw.edu/chhs/community/fusecr/index.html

  • Build Connections between Academia and Industry
  • Enhance Our Existing Workforce
  • Prepare Students for the Workplace
  • Educate the Next Generation of Talent

The general objectives of these programs and services are as follows:

FuseCR was formed by UNCW faculty from the School of Nursing’s Clinical Research Program and the Math and Statistics Department, in partnership with the NC Biotechnology Center Southeastern Office and the NC Coast Clinical Research Initiative.  This project was partially funded by a grant from the Duke Energy Foundation to strengthen the workforce for the local clinical research industry.

MentorCR for Industry Professionals: FuseCR Mentoring ProgramMentorCR pairs undergraduate students majoring in clinical research with experienced industry professionals in a formal, structured partnership. Engagement opportunities and leadership seminars are offered to further the student’s careers and the industry professional’s mentorship skills, while building professional relationships within the clinical research industry.

https://uncw.edu/chhs/community/fusecr/mentor.html

Mentors meet with their students 2-3 times per month and have opportunities to attend leadership seminars to further their careers while building networks within the industry. This program advances UNCW’s goal of workforce development in health-related fields for our regional community and provides crucial applied learning opportunities for our clinical research students.

Mentors have the opportunity to:

  • Support UNCW students by orienting them to the industry and helping them to build networks
  • Help the local economy by preparing better trained students
  • Experience the personal and professional benefits of being a mentor

Impressive improvements in study start-up time

A report issued in July of this year, featured the use of a Just-in-Time (JIT) approach to speed up patient enrollment in oncology clinical trials. Collaboration between Cancer Treatment Centers of America and a division of PPD has been able to shorten site activation from a typical 8 months down to 2 weeks! This improves patient access to potentially life-changing therapies while speeding up the ability to evaluate treatments to conquer cancer.

https://www.ppdi.com/news-and-events/news/2019/july-16-optimal-cancer-trials

The JIT approach is based on establishing a community of sites with prenegotiated contracts and terms, which provides immediate engagement by sites to search for patients. Patients are identified first, triggering the activation of sites, enabling patients to be enrolled within two weeks. As a result of the efficiencies of this process, there are zero non-enrolling sites.

This is a huge improvement. Faster startup will allow the pharma/biotech companies to more quickly assess if a drug candidate is working or not. This is a better and more efficient use of everyone involved in conducting a clinical trial, vastly improving productivity of the process.